---
title: "Welcome to RM: Advanced Free Shipping"
description: "What RM: Advanced Free Shipping does, what it doesn't, and where to start."
url: https://rmewfqxya.us.gleap.help/en/articles/1-welcome-to-rm-advanced-free-shipping
collection: "Getting started"
updated: 2026-10-30
language: en
---

# Welcome to RM: Advanced Free Shipping

What RM: Advanced Free Shipping does, what it doesn't, and where to start.

RM: Advanced Free Shipping lets you create shipping discounts that Shopify's built-in discounts can't: free or reduced shipping based on what's in the cart, where it's going, and who's buying.

## What you can build

-   **Free shipping over a threshold**, for example free shipping when the cart total is at least $100.
    
-   **Shipping credits**, for example $25 off the cheapest rate on orders over $150.
    
-   **Location offers** by country, province/state, postcode or Shopify Market.
    
-   **Product and collection offers**, for example free shipping when a cart contains anything from your "Bulky items" collection.
    
-   **Customer offers** for tagged customers (VIP, wholesale) or returning customers.
    
-   **Flat-rate shipping**, for example shipping capped at $5 on orders over $50.
    

## How a rule works

Every shipping discount has two parts:

1.  **Conditions**: when should the discount apply? For example, the cart total is at least $100 and the country is Australia.
    
2.  **Delivery discounts**: which rates get discounted, and by how much? For example, the cheapest shipping rate is free.
    

Read [How rules work](https://rmewfqxya.us.gleap.help/en/articles/5-how-rules-work.md) for the details.

## What it doesn't do

-   **Local pickup** can't be discounted. You can discount shipping rates and local delivery.
    
-   **In-store POS sales** don't use shipping discounts.
    
-   **Shipping rates** aren't created, hidden or changed. The app discounts the rates Shopify already shows at checkout.
    
-   **Discounts stop working if the app is uninstalled.** They're powered by the app, so uninstalling removes them.
    

## Start here

1.  [Create your first shipping discount](https://rmewfqxya.us.gleap.help/en/articles/2-create-your-first-shipping-discount.md)
    
2.  [Test it before going live](https://rmewfqxya.us.gleap.help/en/articles/3-test-a-discount-before-going-live.md)
    

Already using the app from before 2026? See [Legacy discounts and upgrading to v2](https://rmewfqxya.us.gleap.help/en/articles/25-legacy-discounts-and-upgrading-to-v2.md).

Stuck? Open the chat in the app or email afs@responsivemedia.com.au. Brad is online 6am–9pm Sydney time; outside those hours, our AI assistant can help straight away.