Automatic discounts vs discount codes

Which to choose, what changes between them, and why you can't switch later.

You choose under Discount method when you create a discount. It can't be changed afterwards. To switch, create a new discount and delete the old one.

Automatic discount

  • Applies by itself when the conditions are met.

  • The Title is shown to customers in the cart and at checkout.

  • Best for free shipping thresholds and anything you want every eligible customer to get.

  • Shopify allows up to 25 active automatic discounts at a time across all apps, including scheduled and test-mode ones.

Discount code

  • Applies only when the customer enters the code at checkout.

  • The code is what customers see.

  • Best for exclusive offers: newsletter sign-ups, influencers, customer service gestures.

  • Has usage limits under Maximum discount uses:

    • Limit number of times this discount can be used in total

    • Limit to one use per customer

Usage limits only exist for discount codes. Shopify doesn't support them on automatic discounts.

New discounts start as codes

A new discount starts on Discount code. If you want it to apply automatically, switch to Automatic discount before you create it.

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