How much does it cost?
$9.90 USD a month, one flat price for every store. It starts with a 7-day free trial, and billing goes through your Shopify invoice.
Is there a charge per order?
No. There are no per-order or usage fees, however many orders use your discounts.
How do I cancel?
Uninstall the app: in the app, click the ⋯ menu at the top right, then Uninstall. Your subscription is cancelled automatically, and there's nothing else to do. Uninstalling during the free trial means you're never charged.
Is it free on development stores?
Yes. Development and sandbox stores can use the app for free. For a staging or Plus expansion store, chat with us.
I have more than one store.
Each store needs its own install and plan. Chat with us if you're setting up several.
What happens if I uninstall?
Your shipping discounts stop working, because the app powers them. Reinstalling doesn't bring them back, so take note of your settings first.
Does it slow down my store, or change my theme?
No. Discounts run inside Shopify's checkout. The app doesn't touch your theme, add scripts to your storefront, or add data to your orders.
Can it show a "spend $X more for free shipping" bar?
Not this app. Progress bars and badges come from your theme or a cart app. Set their threshold to match your discount.
Do I need to know how to code?
No. Everything is set up in the app.
Do I need Shopify Plus or carrier-calculated shipping?
No. It works on every Shopify plan, because it's built on Shopify Functions. It discounts the rates your store already shows: flat rates, Shopify's built-in carrier rates, or rates from your own carrier account or shipping app. See what Shopify can do without an app.
Does it create or hide shipping rates?
No. The app only discounts the rates Shopify already shows at checkout. If a rate is missing, set it up in Settings → Shipping and delivery. A common setup: create a normal paid rate in Shopify, then let the app make it free when your conditions are met.
Can it make shipping free for only some items in the cart?
No. Shipping is charged per rate, not per item, so a discount applies to the whole rate. You can make it depend on what's in the cart (for example "only when the cart contains just these products").
Can it increase shipping, or add a surcharge?
No. It only ever lowers a rate.
Can I discount local pickup?
No. You can discount shipping rates and local delivery.
Does it work with Shopify POS?
In-store POS sales don't have shipping, so shipping discounts don't apply to them. Discounts can't be limited to a sales channel.
Does it work with live carrier rates?
Yes. Rates from carriers and shipping apps (for example Australia Post, Canada Post, UPS or ShipStation) can be discounted like any other rate, including with Cheapest shipping rate.
Does it work with subscription apps?
Yes, with apps that use Shopify's selling plans. See Subscriptions.
Can it do product or order discounts too?
No, RM: Advanced Free Shipping is shipping discounts only. For a product discount and free shipping from one code, see our OneCode: Stackable Discounts app.
Can checkout pick the free rate automatically?
No. Shopify decides which rate is selected first. Customers can choose the free one.
Does it support A/B testing?
No.
Do customer tags and order count work for guests?
No, both need the customer signed in. For first-order offers, use the Customers who haven't purchased segment instead, which works for guests. See Customer tag and customer order count.
Can I use product tags?
Not directly. Create a smart collection based on the tag, then use a collection condition. See Collection conditions.
What's the difference between Cart total and Cart subtotal?
Total is after discounts, subtotal is before. See Cart total and cart subtotal.
Can a discount code stop free shipping?
Two ways: if the code isn't set to combine with shipping discounts, or if it takes the Cart total below your threshold. See Combining with other discounts.
Can I change a code discount to automatic?
No. The method is fixed once the discount is created. Create a new one and delete the old one.
Can I pause a discount?
Turn on Test mode in the app, or deactivate it in Shopify admin under Discounts. Shopify's Discounts page also lets you filter by type and status.
Can I share a link that applies a discount code?
Yes. Use https://your-store.com/discount/YOURCODE. Add ?redirect=/collections/sale to send customers to a page after the code is applied. Any free QR code generator can turn the link into a QR code.
Can I set usage limits on an automatic discount?
No. Shopify only supports usage limits on discount codes.
Can customers get two shipping discounts at once?
No. One shipping discount applies per rate, and Shopify picks the best one for the customer.
How many discounts can I have?
As many as you like, but Shopify allows 25 active automatic discounts at a time across all apps.
How do I see how often a discount was used?
The Uses column on the dashboard. For sales figures, use Shopify's Analytics → Reports → Sales by discount.
Can I duplicate a discount?
Not yet. Create a new one with the same settings.
Where are my old discounts?
Discounts made before version 2.0 are under View Legacy Discounts. See Legacy discounts and upgrading to v2.
Chat with us in the app or email [email protected]. Brad is online 6am–9pm Sydney time; outside those hours, our AI assistant can help straight away.
